Supplying The Jewellery Trade Since 1958 - Your Source For Jewellery

Customer Service

Here at Precious Jewels UK we pride ourselves on our customer service. We aim to please our customers, answer any questions you may have, as well as always offering you the very best diamond and gemstone jewellery.

We take great satisfaction in making our customers happy. Giving them the control they need in order to pick the perfect piece of jewellery.

We value ourselves on our honesty and integrity. We give as much information about our pieces as we have, so you can make an informed decision when buying your jewellery. We also ensure our diamonds come from conflict free zones, Read more about this in our Diamond Education section. 

Do you have a question regarding a piece of jewellery you have seen on our website? Do you have a question about an order? Would you like to come and see a piece before buying? Or possibly take advantage of our CAD imaging and custom designs? Any question you may have, or any way you think we can help you, dont hesitate to be in touch!

Below are the many ways we make ourselves available to our customers.

Contact us here and we will answer your question as quickely as possible!

Or call us on

+44 161 720 5900

Mon – Thur: 9am – 5pm
Friday: 9am – 1pm GMT

Why not reach out to us on Twitter or Facebook and have one of our members of staff get back to you in real time?

You can also keep up to date with all our consumer policies here;

Shipping and Returns

Privacy Policy

Terms and Conditions